Please check the size table below to ensure correct fit
Product descriptions:
Designed and made in England
Luxury moss crepe stretch fabric
Swing dress fit
Over-sized wide collar
Three quarter length sleeves
Hidden pockets in the skirt
Tailored for a flattering fit
Concealed zip at centre back
Branded zip for quality
Size and fit:
Our model is 5’8” and wears a size small
Model wears a size 8
Length from waist to hem is 78 cm
To learn more about sizing please see our size guide
S
M
L
XL
XXL
BUST
90cm
95cm
100cm
105cm
110cm
WAIST
69cm
74cm
79cm
84cm
89cm
HIPS
100cm
105cm
110cm
115cm
120cm
SNP - WAIST
41cm
41.5cm
42cm
42.5cm
43cm
BICEP
32cm
33.2cm
34.4cm
35.6cm
36.8cm
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
The Chesterton Sleeveless Dress brings a touch of femininity and fun that makes it perfect for any occasion. The oversized collar, which can be worn on and off the shoulder, beautifully frames the bodice. While the waistline is fit to define your figure. Choose from any of the timeless colours and add a flat shoe for a more relaxed look, or a heel and statement necklace for an elegant evening option.
Please check the size table below to ensure correct fit
After the style with a little more arm coverage? Click here to see the long sleeve version.
Product descriptions:
Designed and made in England
Luxury Moss Crepe Stretch fabric
Swing dress style
Oversized collar detail
The heart-shaped neckline can be worn on and off the shoulder
Pleated skirt
Tailored bodice
Concealed zip at back
Branded zip for quality
Size and fit:
Our model is 5’ 9” and wears a size small
Model is a size 8
Length from waist to hem is approximately 72cm
To learn more about sizing please see our size guide
S
M
L
XL
XXL
XXXL
BUST
90cm
95cm
100cm
105cm
110cm
115cm
WAIST
69cm
74cm
79cm
84cm
89cm
94cm
HIPS
100cm
105cm
110cm
115cm
120cm
125cm
SNP - WAIST
41cm
41.5cm
42cm
42.5cm
43cm
43.5cm
Wash and care:
Machine washable at 30 degrees
As one of our earlier fabrics, we have been evolving the luxury moss crepe for over 15 years to ensure the most comfortable and flattering fit
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Branwell Pencil Tie Detail on Shoulder Dress
Regular price
$134.00
Sale price
$53.00
Save $81.00
SKU : 5273
With its looser fit and eye-catching details, the Branwell promises a unique, elegant, classic look. Feature tie details on the shoulders, pleating below the waistline and a double hem on the skirt. Easy to be dressed up or down with heels, flats and jewellery.
Product Description:
Designed and made in England
Ripple crepe stretch
Tie detail on shoulders
Layered detail at hem of the skirt
Concealed zip at the centre back
Branded zip for quality
Vent at the centre back of the skirt for ease of movement
Size and Fit:
Our model is 5’9 and wears a size small
Model is a size
8 Length from shoulder to hem is approximately 108cm
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Kurumba Off shoulder Pencil Dress
Regular price
$95.00
Save $-95.00
SKU : 5465
The Kurumba pencil dress is sure to bring a touch of movie star glamour to anyone who wears it. The Bardot neckline features lace details of a contrasting white shade, adding another level of sophistication to the design. The tailoring and luxury stretch fabric creates a smooth silhouette, the subtle cross body pleating compliments your torso, to ensure this is one of your most flattering pieces. Wear it with a classic pair of heels and style your hair in some loose Hollywood waves to really bring out that timeless glamorous look.
Product descriptions:
Designed and made in England
Bi Stretch + Lace Fabric
Pencil dress style
Fully lined bodice
Tailored bodice for a flattering fit
Pleating at waist
Detailed Bardot neckline with lace detail
Concealed zip at back
Branded zip for quality
Size and fit:
Our model is 5'9 and wears size S
Length from shoulder to hem is approximately 97 cm
The length from waist to the bottom is approximately 69cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Thistledown Swing Dress
Regular price
$134.00
Save $-134.00
SKU : 5234
The Thistledown Swing Dress is the perfect piece for a range of occasions, from a regular day at the office to Ladies day at the Races. It's high neckline will compliment your bust, while the waistband and tailored bodice will emphasise the hourglass silhouette. The deep pleats on the skirt add yet another stunning element to the style and with pockets too, what else could you ask for! Style yours with a pair of barely there heels and fascinator for the races or some matching pumps and a contrasting shoulder bag for a day at the office.
Product Description:
Designed and made in England
Bi-Stretch Fabric
Round neckline
Three quarter length sleeves
Flattering waistband
Pockets in skirt
Pleating in the skirt
Concealed zip at the centre back
Branded zip for quality
Size and Fit:
Our model is 5’10 and wears a size small
Model is a size 8
Length from shoulder to hem is approximately 110cm
For more information please see our size guide
Wash and Care:
Machine washable at 30 degrees
Crease and piling free fabric
Bi-Stetch is a medium weight, natt fabric with a soft texture, famed for its excellent contouring characteristics
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Thruxton Maxi Pencil Dress
Regular price
$134.00
Save $-134.00
SKU : 5432
Combining a vintage-inspired, maxi pencil dress silhouette, with fashionable design details, to create a truly timeless style. Featuring puffed sleeves and a striking square neckline, helping you achieve a look of effortless glamour. While the Bi-Stretch fabric and careful tailoring ensure a smooth and defined silhouette. This versatile style can be dressed up or down. We recommend wearing it with an updo hairstyle, a gold necklace and some high heels for a really knockout look.
*belt not included
Product Description:
Designed and made in England
Bi-Stretch Fabric
Long sleeves puffed at the shoulder
Square neckline
Maxi style skirt
Concealed zip at the back
Branded zip for quality
Vent at the centre back of the skirt for ease of movement
Size and Fit:
Our model is 5’9” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 132 cm
For more information please see our size guide
Wash and Care:
Crease free fabric
Machine washable at 30 degrees
Bi-Stretch is a medium weight matt fabric, famed for its excellent contouring characteristics to achieve a smooth silhouette
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Mustique Pencil Dress
Regular price
$118.00
Save $-118.00
SKU : 5239
Add a gorgeous puff sleeve to an incredible flattering pencil dress and you have the beautiful Mustique design. Made from our Bi-Stretch fabric that is famed for its excellent contouring characteristics which achieve a smooth silhouette. Perfect for any shape, the puff sleeves cover your arms and add an element of chic style. Create a contemporary look by styling your hair up, with a pair of hoop earrings and your favourite heels. You can even layer this dress, a coat draped over your shoulders would look stunning - our Raquella coat, for example, would work wonderfully.
To view this style in some beautiful botanical prints click here
Product descriptions:
Designed and made in England
Bi-Stretch Fabric
Frill sleeve detail
Tailoring detail on the bodice
Off-shoulder design
Pleating detail at the front
Concealed zip at the back
Branded zip for quality
Vent at the back of the skirt for ease of movement
Size and fit:
Our model wears a size small and is 5’10”
Model is a size 8
Length from shoulder to hem is approximately 104 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
Bi-stretch fabric is famed for its excellent contouring characteristics that achieve a smooth silhouette
For more information on this or any of our other fabrics please see our fabric guide
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Perry Polka Dot Print Sleeveless Pencil Dress
Regular price
$144.00
Save $-144.00
SKU : 5485
Unapologetically feminine, the Crepe Ripple Polka Dot pencil dress features a fashionable print that instantly upgrades any outfit. With crossbody pleating, over the bust and bodice, defines the hourglass silhouette and elongate the figure. While the round neckline, capped sleeves, and tie detail on the waistline bring a contemporary touch to the timeless cut. Wear it anywhere: to the office with a little jacket, or to your next special event with a pair of heels and some silver jewellery.
Product Description:
Designed and made in England
Crepe Ripple Stretch Fabric
Round neckline
Capped Sleeves
Shoulder pad design
Diagonal cross body pleating
Faux tie waistline
Concealed zip at the centre back
Branded zip for quality
Vent at the back of the skirt for ease
Size and Fit:
Our model is 5’9” and wears a size small
Model is a size 8
For more information please see our size guide
Wash and Care:
Machine washable at 30 degrees
Pilling and crease-free
A beautiful, elegant, lighter weight fabric with a distinctive surface crepe effect
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.