Please check the size table below to ensure correct fit
Product descriptions:
Designed and made in England
Satin Stretch fabric
Off shoulder design
Pleated detail
Concealed zip at the centre back
Branded zip for quality
Size and fit:
Our model is 5’9” and wears a size small
Model is a size 8
Length from waist to hem is approximately 98cm
S
M
L
XL
XXL
BUST
90cm
95cm
100cm
105cm
110cm
WAIST
69cm
74cm
79cm
84cm
89cm
HIPS
100cm
105cm
110cm
115cm
120cm
SNP - WAIST
41cm
41.5cm
42cm
42.5cm
43cm
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
The Lydia is the ultimate pencil dress, carefully designed to ensure the most flattering fit, it’s classic look means you will want to keep wearing it for years to come. Available in a large range of fashionable colours, just choose your favourite and the styling is simple. For a daytime look wear it with your favourite flats and a little jacket, or, for a sophisticated evening ensemble, add some strappy heels and some statement earrings.
Product descriptions:
Designed and made in England
Ribbed super stretch fabric
Pencil dress style
Pleating across the front
Round neckline with slit detail
Short sleeves
Tailored for a flattering fit
Vent at centre back for ease of movement
Concealed zip at centre back
Branded zip for quality
Size and fit:
Our model is 5’8” and wears a size small
The model is a size 8
Length of dress from waist to hem is 65 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Plaza Trapezium neckline Cutout Pencil Sleeved Dress
Regular price
$134.00
Save $0.00
SKU : 5657
Please check the size table below to ensure correct fit
Product descriptions:
Designed and made in England
Luxury moss crepe fabric
Fully lined bodice
Trapezium neckline cutout
High Neckline
Three quarter length sleeves
Pleating around neckline
Vent at centre back for ease of movement
Concealed zip at back
Branded zip for quality
Size and fit:
Our model is 5’10” and wears a size small
The model is a size 8
The length from shoulder to hem is approximately 104 cm
To learn more about sizing please see our size guide
S
M
L
XL
XXL
BUST
90cm
95cm
100cm
105cm
110cm
WAIST
69cm
74cm
79cm
84cm
89cm
HIPS
100cm
105cm
110cm
115cm
120cm
SNP - WAIST
41cm
41.5cm
42cm
42.5cm
43cm
BICEP
32cm
33.2cm
34.4cm
35.6cm
36.8cm
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Thruxton Maxi Pencil Dress
Regular price
$129.00
Save $-129.00
SKU : 5432
Combining a vintage-inspired, maxi pencil dress silhouette, with fashionable design details, to create a truly timeless style. Featuring puffed sleeves and a striking square neckline, helping you achieve a look of effortless glamour. While the Bi-Stretch fabric and careful tailoring ensure a smooth and defined silhouette. This versatile style can be dressed up or down. We recommend wearing it with an updo hairstyle, a gold necklace and some high heels for a really knockout look.
*belt not included
Product Description:
Designed and made in England
Bi-Stretch Fabric
Long sleeves puffed at the shoulder
Square neckline
Maxi style skirt
Concealed zip at the back
Branded zip for quality
Vent at the centre back of the skirt for ease of movement
Size and Fit:
Our model is 5’9” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 132 cm
For more information please see our size guide
Wash and Care:
Crease free fabric
Machine washable at 30 degrees
Bi-Stretch is a medium weight matt fabric, famed for its excellent contouring characteristics to achieve a smooth silhouette
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Chandos Sleeved Pencil Dress
Regular price
$145.00
Save $-145.00
SKU : 5660
Product descriptions:
Designed and made in England
Luxury moss stretch fabric
Pencil dress style
Pleating across the front
Round neckline with slit detail
Three quarter length sleeves
Tailored for a flattering fit
Vent at centre back for ease of movement
Concealed zip at centre back
Branded zip for quality
Size and fit:
Our model is 5’8” and wears a size small
The model is a size 8
Length of dress from waist to hem is 65 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Fenella Boned Pencil Skirt Dress
Regular price
$154.00
Save $-154.00
SKU : 4926
This flattering dress can make the perfect cocktail dress, the statement neckline gives the garment an air of real sophistication. Choose from our range of 12 fashionable shades and you can keep the styling really simple. Just add your favourite pair of heels and a little necklace for an ultra-elegant outfit.
Product descriptions:
Designed and made in England
Ripple crepe fabric
Pencil dress style
Gathering detail at the front
Off-shoulder Bardot neckline with fold-over crossed detail
Wrap hem detail
Lapel detailing at the back
Vent at centre back for ease of movement
Concealed zip at centre back
Branded zip for quality
Size and fit:
Our model is 5’10” and wears a size small
The model is a size 8
Length of the dress from shoulder to hem is approximately 103 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Cynthia Sleeveless Pencil Dress
Regular price
$123.00
Save $-123.00
SKU : 5431
The Cynthia really is a wardrobe saviour, an ultra-flattering little black dress ready for any occasion. The sleeveless style features an overlaid v-neckline that meets a wide, cinching, empire waistband and flattering cross body pleating. Tailored to create a stunning silhouette, this timeless style is sure to keep complimenting your figure for years to come. The delicate details of the design radiate elegance, wherever you wear it. By adding a little jacket Diva Fulica Jacket you’ve got a wonderful work outfit or swap in a gold necklace and some heels for elegant sophisticated attire.
Ripple Crepe fabric
Pleating across the front
Sleeveless Pencil Dress
Concealed zip at the back
Length from waist to hem is approximately 63cm or 25 inches
Model's Height 5ft 9 inches
Model wears size S
Wash Care: Machine Wash at 30 degrees
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Elphine Short Sleeved Pencil Dress
Regular price
$129.00
Save $0.00
SKU : 5655
Product descriptions:
Designed and made in England
Luxury moss stretch fabric
Pencil dress style
Hidden pockets
Round neckline
Short length sleeves
Tailored for a flattering fit
Vent at centre back for ease of movement
Concealed zip at centre back
Branded zip for quality
Size and fit:
Our model is 5’8” and wears a size small
The model is a size 8
Length of dress from waist to hem is 65 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.