If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
If you request an exchange for this style, postage will be charged at our normal rate
Product descriptions:
Designed and made in England
Collar Neck Detail
Cap sleeves
Button waistband detail
Vent at centre back for ease of movement
Concealed zip at the back
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 107 cm
To learn more about sizing please see our size guide
MEASUREMENTS IN CENTIMETERS
S
M
L
XL
XXL
BUST
90
95
100
105
110
WAIST
69
74
79
84
89
HIPS
100
105
110
115
120
SNP
41
41.5
42
42.5
43
BICEP
32
33.2
34.4
35.6
36.8
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Santorini 3/4 Length Bell Sleeve Midi Pencil Dress
Regular price
$159.00
Save $-159.00
SKU : 5880
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Introducing the Santorini Dress, a true gem from Diva Catwalk's collection.
Designed and crafted in England, this dress exudes elegance and sophistication. Its fully lined bodice, high round neckline, and darts on the bodice detail ensure a flattering fit for any occasion.
The 3/4 length bell sleeves add a touch of romance, while the pleating on the waist and hips create a flattering silhouette. With its midi length and vent at the centre back, this dress offers both style and comfort. The concealed zip at the back, featuring our branded zip for quality, ensures easy wear. Available in beautiful vibrant colours, the Santorini dress is tailored to make a fashion statement.
Embrace glamour and style with this stunning, fashionable piece.
Product descriptions:
Designed and made in England
Ribbed Super Stretch fabric
Fully lined bodice
High round neckline
Darts On Bodice Detail
3/4 Length Bell Sleeve Pencil Dress
Flattering pleating on the waist
Hip Pleating
Midi Length Dress
Vent at centre back
Concealed zip at the back for ease of movement
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 107 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Paeonia Contrast Pencil Dress
Regular price
$148.00
Save $0.00
SKU : 5520
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
If you request an exchange for this style, postage will be charged at our normal rate.
The quintessential Diva dress brought to a further new level. Statement colour blocking and sharp styling add allure to this pencil dress.
Available in a choice of colour blocking options.
Please check the size table below to ensure correct fit
Product descriptions:
Designed and made in England
Couture Stretch Fabric
Three quarter length sleeves
Tailored for a flattering fit
Concealed zip at centre back
Branded zip for quality
Vent at the back of the skirt for ease of movement
Size and fit:
Our model wears a size small and is 5’10”
Model is a size 8
Length from shoulder to hem is approximately 110 cm
S
M
L
XL
XXL
BUST
90cm
95cm
100cm
105cm
110cm
WAIST
69cm
74cm
79cm
84cm
89cm
HIPS
100cm
105cm
110cm
115cm
120cm
SNP - WAIST
41cm
41.5cm
42cm
42.5cm
43cm
BICEP
32cm
33.2cm
34.4cm
35.6cm
36.8cm
Wash and care:
Cool Hand Wash
Crease-resistant fabric
A full-bodied fabric with a luxurious feel, soft, shiny, drapey texture with a great level of stretch
For more information on this or any of our other fabrics please see our fabric guide
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Petra A-Line Floral Print Midi Dress
Regular price
$164.00
Save $-164.00
SKU : 5879
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Product descriptions:
Floral Print Fabric
A-Line Midi Dress
V Neckline
Short Bell Sleeve
Overlay Detail
Concealed zip at the back
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 107 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Aurelia 3/4 Sleeve Knee Length Pencil Dress
Regular price
$215.00
Save $-215.00
SKU : 5873
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Introducing the Aurelia dress, a true embodiment of elegance and style, exclusively available at Diva Catwalk.
This exquisite knee-length dress features a fully lined bodice and a flattering round neckline that beautifully frames the face. The darts on the bodice detail add a touch of sophistication, while the 3/4 length sleeves with gathering detail exude feminine charm.
With its flattering waistband, the Aurelia dress accentuates your figure with grace and poise. Choose from a stunning selection of beautiful colours that reflect the latest fashion trends. Perfect for special events and occasions, this tailored dress showcases impeccable craftsmanship and a flattering fit.
Discover the allure of Aurelia and experience the glamour and confidence it brings to your wardrobe. Embrace elegance and make a statement with this must-have piece from Diva Catwalk's collection.
Product descriptions:
Designed and made in England
Couture Stretch Fabric
Fully lined bodice
Round neckline
Darts On Bodice Detail
3/4 Length Sleeve Pencil Dress
Gathering Detail on the Sleeve
Flattering waistband
Knee Length Dress
Vent at centre back for ease of movement
Concealed zip at the back
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 107 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Phoebe One Shoulder Pencil Dress
Regular price
$190.00
Save $-190.00
SKU : 5857
Introducing the Phoebe Dress, the epitome of elegance and style.
This one-shoulder knee-length pencil dress is a true showstopper. With its side pleating and darts detail, it offers a flattering fit that accentuates your curves. The collar detail adds a touch of sophistication, while the side split detail adds a hint of allure.
Phoebe is designed for special events and occasions when you want to make a stunning statement. Discover the allure of Diva Catwalk's Phoebe dress and experience the glamour and confidence it brings. With its impeccable tailoring and fashionable colours, this dress is a must-have for the fashion-forward woman.
Embrace elegance and be the center of attention with the Phoebe Dress.
Product descriptions:
Designed and made in England
Ripple Crepe fabric
Side Pleating with Darts detail
One Shoulder with Collar detail
Knee Length Pencil Dress
Side Split Detail
Concealed zip at the side
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 107 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Juliette 3/4 Sleeve Knee Length Pencil Dress
Regular price
$177.00
Save $-177.00
SKU : 5877
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Discover the exquisite Juliette Pencil Dress, a captivating creation from Diva Catwalk. Designed and crafted in England, this dress showcases luxury moss crepe fabric and a fully lined bodice for exceptional quality.
Embrace glamour and sophistication with this stunning knee-length dress featuring hip pleating. The bow collar neckline and darts on the bodice add exquisite detailing. With its elegant 3/4 sleeves and flattering pencil silhouette, it's perfect for special occasions and stylish events.
Product descriptions:
Designed and made in England
Luxury moss crepe fabric
Fully lined bodice
Bow Collar Neckline
Darts On Bodice Detail
3/4 Sleeve Pencil Dress
Hip Pleating
Knee Length Dress
Vent at centre back
Concealed zip at the back for ease of movement
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 107 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Ariana A-Line Midaxi Dress
Regular price
$88.00
Save $-88.00
SKU : 5871
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Product descriptions:
Floral Print Fabric
A-Line Midaxi Dress
Round Neckline
Elbow Bell Sleeve
Concealed zip at the back
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
The length from shoulder to hem is approximately 107 cm
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The only difference will be that when you check out we will deduct the amount of UK VAT tax that is built into the price. This means you will be billed for 20% less when your card is debited. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
3-6 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £15.00
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on receipt.
EU DELIVERY
EU customers will be charged 20% less than the price they see advertised on our website. This will automatically be adjusted to reflect this at the checkout. However EU customers will be liable on receipt of their order to pay VAT at the current rate in their country. In most cases this should equate to very roughly the same price that UK customers pay.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed we will contact you via email or phone. You can cancel the order, claim an alternative or request remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out of stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.