The Donna pencil dress is one of Diva Catwalk's ultimate styles, super flattering and highly versatile, ready to be dressed up or down for any occasion. Featuring a wide cinching waistband and crossbody pleating, designed to enhance your curves to createa stunning hourglass silhouette. The Donna can make the perfect pencil dress for work by simply adding some smart flats and ajacket. Or, transform the style into a sophisticated evening garment by wearing it with an updo hairstyle, some statement earrings and a pair of classic heels.
More colours availablehere, or to view the style with long sleevesclick here
Product Description:
Designed and made in England
Bi-Stretch Fabric
Round neckline with slit detail
Short sleeves
Pleat detail across the bust, waistband and front
Wide cinching waistband
Concluded zip at the centre back
Branded zip for quality
Vent at the centre back of the skirt for ease of movement
Size and Fit:
Our model is 5'9" and wears a size small
Model is a size 8
Length of the dress from waist to hem is 61 cm
For more information please see our size guide
Wash and Care:
Machine washable as 30 degrees
Crease free fabric
Our Bi-Stretch fabric has a matt, woven texture and is famed for its excellent contouring characteristics
For more information on this or any of our other fabrics please see ourfabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 5 days for delivery.
Please check the size chart to ensure correct fit
Product descriptions:
Designed and made in England
Metallic Jacquard + Mirage
Pencil dress style
Tailored bodice for a flattering fit
Off-Shoulder Design
Bardot Neckline
Detailed Bardot neckline with fold-over detail
Concealed zip at back
Branded zip for quality
Size and fit:
Our model is 5'9 and wears size S
Wash and care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Sabrina Maxi Dress
Regular price
$160.00
Save $-160.00
SKU : 5899
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Elevate your allure with the Sabrina Dress, a masterpiece designed for immediate admiration. The square neckline and sleeveless style with chic crossbody straps create a captivating open back, revealing a subtly sexy and elegant upper back. Pleating across the front and an artful front slit add sophistication. Completed with a concealed zip at the back, it's perfect for standout occasions where you want to be the center of attention. Looking for a timeless yet impactful gown? Sabrina is the one.
Product Descriptions:
Designed and made in England
Ripple Crepe Fabric
Square neckline
Sleeveless style
Open back with crossbody straps
Pleating across the front and open back
Slit at the front on the left-hand side
Concealed zip at the back
Branded zip for quality
Size and Fit:
Our model wears a size small and is 5’9”
Model is a size 8
To learn more about sizing please see our size guide
Wash and Care:
Machine washable at 30 degrees
Crease-resistant fabric
For more information on this or any of our other fabrics please see our fabric guide
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Brittany Off Shoulder Bow detail Pencil Dress
Regular price
$170.00
Save $-170.00
SKU : 5905
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
If you request an exchange for this style, postage will be charged at our normal rate.
Our Brittany pencil dress effortlessly marries vintage charm with contemporary style. The timeless silhouette pays homage to the elegance of 1950s fashion, while a striking interplay of contrasting colours and modern tailoring techniques guarantees you'll radiate confidence. This versatile style offers endless possibilities, making it an ideal choice for wedding guest attire. Simply add heels and a sophisticated hairstyle for a truly enchanting look.
Discover Brittany and redefine your fashion statement.
Product Description:
Designed and made in England
Luxury moss crepe fabric
Contrast Bow Detailing At Waist
Cold Shoulder 3/4 length sleeves
Sweetheart neckline
Concealed zip at centre back
Branded zip for quality
Vent at the centre back of the skirt for ease of movement
Size and Fit:
Our model is 5'9 and wears size S
Model is a size 8
The length of the dress form shoulder to hem is approximately 105cm
For more information please see our size guide
Wash and Care:
Cool Hand Wash
Crease free fabric
Our Bi-Stretch fabric has a matt, woven texture and is famed for its excellent contouring characteristics
For more information on this or any of our other fabrics please see our fabric guide
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Epsom Long Sleeve A-Line Dress
Regular price
$170.00
Save $-170.00
SKU : 5917
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Elevate your style with the Epsom dress, designed and crafted in England. The round neck design, made from Bombay stretch crepe fabric, offers timeless elegance. Long-length sleeves and an empire waistline create a flattering silhouette. Pleating details in the A-line skirt add a touch of sophistication.
This midi-length skirt is tailored to perfection. With a concealed zip at the back, it's perfect for any occasion. Simply add the right accessories to complete the look.
Epsom - your elegant, chic, and versatile choice.
Product descriptions:
Designed and made in England
Round neck design
Bombay stretch crepe fabric
Long length sleeves
Empire waistline
Pleating details in the A-line skirt
Midi Lenght skirt
Tailored for a flattering fit
Concealed zip at the back
Branded YKK zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Monique 3/4 Sleeve Pencil Dress
Regular price
$155.00
Save $-155.00
SKU : 5810
PLEASE PRE-ORDER THIS STYLE.
If you have any questions about the style please email us at sales@divacatwalk.com
Delivery:
Please allow 2 weeks for delivery.
Indulge in the captivating allure of Monique, a stunning dress designed and made in England. Crafted with super stretch fabric, it offers ultimate comfort and style. The fully lined bodice ensures a flawless fit, while the overlapping folded round neckline exudes elegance. Diagonal pleating across the front creates a flattering silhouette that will turn heads. With 3/4 length sleeves and a knee-length pencil design, Monique embodies timeless sophistication.
Embrace the charm of Monique and make a statement wherever you go. Explore its enchanting beauty today.
Product descriptions:
Designed and made in England
Ribbed Super Stretch fabric
Fully lined bodice
Overlapping Folded Round Neckline
Diagonal pleating across the front
3/4 Length Sleeve Pencil Dress
Knee Length Dress
Vent at centre back for ease of movement
Concealed zip at the back
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Macarena Peplum Hem Bodycon Pencil Dress
Regular price
$160.00
Save $-160.00
SKU : 5679
Elevate your style with the Macarena dress, proudly crafted in England. Made from luxurious Cameo Stretch Crepe fabric, this dress exudes sophistication. The high neckline with a diamond-shaped overlapping keyhole detail adds an elegant touch. Long sleeves with peplum details at the ends create a unique flair. The peplum hem bodycon pencil dress falls gracefully below the knee. With a concealed zip at the back, it's perfect for special occasions. Choose from a range of dark colours and make a statement at your next event.
Macarena is elegance, sophistication, and originality in one.
Product descriptions:
Designed and made in England
Cameo Stretch Crepe Fabric
High neckline with overlapping keyhole detail
Long sleeves with peplum details at the ends
Peplum Hem Bodycon Pencil Dress
Below Knee Length
Concealed zip at the back
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.
Sheena Short Sleeve Knee Length Pencil Dress
Regular price
$138.00
Save $-138.00
SKU : 5892
Discover our Sheena Dress, the epitome of timeless elegance, meticulously crafted in England. Made from luxurious moss crepe fabric, it offers both comfort and style. With a diamond neckline, darts on the bodice, and short sleeves featuring an open split, it's perfect for a variety of occasions. From daytime gatherings to corporate events, our Sheena Dress is your versatile choice. Don't miss the opportunity to make it yours.
Product descriptions:
Designed and made in England
Luxury moss crepe fabric
Fully lined bodice
Diamond Neckline
Darts On Bodice Detail
Short sleeve with an open split
Below Knee Length Pencil Dress
Vent at centre back
Concealed zip at the back for ease of movement
Branded zip for quality
Size and fit:
Our model is 5’7” and wears a size small
Model is a size 8
To learn more about sizing please see our size guide
Wash and care:
Machine washable at 30 degrees
Crease free fabric
For more information on this or any of our other fabrics please see our fabric guide
Designed and Made in England
Please refer to Size Guide on each individual product and also check our Fabric Guide.
RETURNS
A MESSAGE TO ALL OUR EU CUSTOMERS:
The UK has left the EU and this means that various changes have been made to the way we process our orders from EU countries. The good news is that we still operate as usual with the website offering full functionality, in other words you can still buy your Diva dresses and separates from us! The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same.
EU customers are responsible for all import duties, customs and local sales taxes levied by their country. Payment of such duties and taxes is necessary to release your order from customs on arrival. Please note that we are unable to advise the amount this may be.
The shipping company will contact you once your item(s) are in customs to let you know the cost. This may delay your delivery time as goods held at customers will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes on your order we reserve the right to charge any additional costs incurred by Diva Catwalk to your account.
The courier will email you with a simple link for you to pay your own country's tax and any duties that may be applicable. Once you have paid this, you will be able to receive the goods without delay as usual. We are still using an Express Freight shipping service to hopefully avoid any delays at any borders and we have invested in extensive digital integration software with our carriers to help keep orders flowing as smoothly as possible through the period of changes. We want to make sure you receive your orders as quickly as possible! Please ensure that any returns you may have are clearly marked with the word “RETURN” on the package. This will avoid any additional charges . These arrangements have worked for many years with our customers across the world and we are certain that you find them to be very easy. We are sorry if this is in any way an inconvenience, but please be rest assured that we are always available here to help you with any questions you may have. All contact emails and telephone numbers are on the Divacatwalk.com website.
Diva is not liable for any additional cost incurred outside of the UK.
Our aim is to get your order to you quickly and efficiently which Air Courier will provide. Although the cost is a little more we are sure you will appreciate the reasoning for our actions.
Diva Team
EXCHANGE
Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
SHIPPING
Delivery times given below are from the date of the despatch:
Courier (UK Mainland 2-3 days)
2 to 3 working days
£5.99
Courier (UK Mainland)
Next business day
(orders placed until 1pm Mon-Fri)
£8.95
Courier (Isle of Man & Scottish Islands)
Courier (Northern Ireland)
Courier (Republic of Ireland)
3-6 working days
2-3 working days
2-5 working days
£14.99
£9.99
£15.00
EU Courier Service**
Subsequent Dresses will Add Extra Cost Depending On Weight
2-5 working days
From £35.99
USA & International delivery Price For First Dress** Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
rate for Australian $
rate in Euros
From £25.95
33.35 USD***
46.17 AUD***
28.50 EUR***
Other Countries & Overseas Countries**
Subsequent Dresses will Add Extra Cost Depending On Weight
5-15 working days
rate for US $
From £25.95
33.35 USD***
*UK next working day delivery applies to orders in stock placed before 1pm, Monday - Friday (excluding bank holidays and Weekends).
**Please note that the quoted prices for overseas deliveries are for a minimum weight and will vary according to size of order.
***Please note exchange rate prices may fluctuate slightly depending on currency exchange.
UK DELIVERY Your goods will be dispatched the day you place the order and should arrive at your delivery address according to the selected delivery option. Orders will require a signature on receipt. If you are not at the address at the time of the delivery a courier will leave a contact card with the information about the redelivery time as well as options for collection from the local depot.
USA & INTERNATIONAL DELIVERY All USA, EU and Overseas deliveries should be made within the time frame specified above. Some countries may experience delays due to customs clearance which is beyond our control. All shipments outside the UK may be subject to import duties and taxes, which are levied once shipment reaches your country and are not included in your invoice from Diva. We have no control over these charges and they must be borne by you. All International deliveries will require a signature on the receipt.
EU DELIVERY
The prices you see on the website are minus VAT tax, so this means you will be paying 20% less for your items. The fixed cost of carriage will remain the same. However, EU customers will be liable on receipt of their order to pay VAT and duty at the current rate in their country.
WHAT IF ITEMS I'VE PURCHASED ARE OUT OF STOCK? In the event that an item/s is out of stock after the order has been placed, we will contact you via email or phone. You can cancel the order, claim an alternative or request the remaining item/s from your order (if applicable) to be sent. If you are happy to wait for your order we will aim to despatch out-of-stock items within 7 working days of the order being placed.
HOW CAN I CANCEL OR CHANGE AN ORDER? Please email at sales@divacatwalk.com on the day you place the order. You will receive an email confirmation once the order has been changed or cancelled. However, if you have already received an email confirming the despatch we will be unable to cancel or change the order.
WHAT IF MY PARCEL HASN’T ARRIVED YET? Please allow up to 5 working days from the expected delivery date. In the unlikely event of your order not arriving, email us at sales@divacatwalk.com and we will investigate the issue with the courier company. You will be informed on the progress via email.
CAN I CHANGE THE DELIVERY ADDRESS ONCE DESPATCHED? If you wish to change the delivery address please contact us by email as soon as you have received the despatch confirmation email. If we do not receive an email before the despatch we cannot guarantee that the address will be changed. Once the goods have left our warehouse you will be subject to a £7.50 charge if you wish to change the delivery address.
PLEASE NOTE Delivery dates are not guaranteed even where the delivery date has been confirmed. We will therefore not be liable for any losses of any nature whatsoever that you may suffer as a result of late delivery. We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions. You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date. Postage for initial orders are not covered by DIVA and are non refundable, this cost must be covered by the customer and will be included in the total of their order when checking out.
EU CUSTOMERS PLEASE NOTE:
Should the duty fees be unpaid by the customer within the requested time frame and the parcel is returned back to our Distribution Centre, the additional shipping fees will be charged to the customer for resending the parcel. In the case of a requested refund, the shipping cost paid by the customer will be deducted from the final refund.
RETURNS POLICY Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the items(s) and/or not refund at all.
All returned clothing must be returned in the same condition as you received it. All labels, swing tags & hanging tape must be attached to the garment for us to issue a full refund. If items are returned without these or with marks on then we will not accept your garment back and no refund will be issued to you.
The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Diva. Keep your certificate of postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to be processed once we have received your item(s) back. If you wish, you can call us to enquire regarding the status of your return on 01491628844
In order to return an item you are required to complete the enclosed returns form. Failure to do so will result in a delay of up to 30 days in processing your return.
We will not make refunds to a third party.
The outbound postal costs will not be refunded when item/items are returned.
Please note, all EU customers will not receive their VAT element back when returning the goods.
EXCHANGE Just return the item(s) within 14 days beginning on the day after the day you receive the goods for an exchange. You will not be charged for your first exchange (UK customers ONLY) but charges apply for subsequent exchanges.
International customers please note: an exchange will incur an additional delivery charge.
As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be despatched within 7 working days. If your chosen substitute is not in stock we will contact you to offer either an alternative or a refund.
RETURN ADDRESS: (Not open to public)
Unit 10 Manor Fm Business Park Rotherfield Peppard Oxfordshire RG9 5LA
United Kingdom
If you would like to receive any further information on our returns policy please email us at sales@divacatwalk.com
Diva was established in 1985 producing fashion and lingerie corsetry.Since then the brand has evolved into designing fashionable stretch dresses drawing on our extensive pattern cutting skills gained from our corsetry heritage.
Working closely with fashion stylists and television presenters, Diva dresses are frequently featured on television here in the UK and throughout the world.
Our retail website was developed in 1998 and now has a loyal following of people looking for individual styles not available on the high street and online.
All our production is designed and made in England with an emphasis on stretch fabrics.
We take great pride in our customer service and will always be available to answer any questions you may have.